Monday-Friday/9:00 AM-6:00 PM (EST)
Order status terms
Pending — Order received (unpaid).
Processing — Payment received (paid) and stock has been held; order is awaiting fulfillment at the warehouse.
Completed — Order fulfilled and complete – shipment tracking included.
Canceled — Canceled by our CS team or by the customer.
If you have any questions or suggestions about this page, please contact our customer service staff Shantia Alston by email [email protected], we will reply you within 24 hours.